Andrea J. Stenberg

I'm a social media marketing consultant based in Owen Sound, Ontario. I'm passionate about helping entrepreneurs get new clients with Facebook, LinkedIn, Google+ and Pinterest.

Good customer service is not about perfection – it’s how you fix your mistakes that counts

Every business owner who plans to stay in business for the long term tries to provide the best possible products and services to their customers. Satisfied customers are repeat customers – and a source of referral business.And while we may strive for perfection, the truth is we’re human. No one can be perfect – at

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Are Your emails projecting the image you want?

I recently received to following email from a prospect: “I like your email writing – it’s interesting how many writers write horrible emails!”Look in your inbox and you’ll likely notice a similar trend – email with poor grammar, typos, spelling errors and badly constructed sentences. Your writing style may not matter in a note to

Are Your emails projecting the image you want? Read More »