Archive for building relationships
Twitter – Building Relationships 140 Characters at a Time
Posted by: | CommentsI’ve heard it time and again; in the past I’ve even said it myself. “How on earth can Twitter help you with networking and marketing? It’s only 140 characters!”
I’m here to tell you, yes, it is possible to build relationships with people 140 characters at a time. And, yes you can build these relationships even if you are connected to hundreds, if not thousands of people.
The key is the “know, like and trust factor”. If you’ve been reading this blog for a while, you’ve heard me say it before: people like to do business with people they know, like and trust. Twitter helps you do that.
First of all, if you are tweeting regularly (a few times a day at least), people will start to get to know you. If you tweet about things in your personal life, show a personality, share something of yourself, people will get to know who you are not just as a business but as an individual.
And the nice thing about Twitter, is that unlike email, you don’t really have to worry about Tweeting too often. If someone is too busy today, they just won’t read their Twitter feed. Yes, they’ll miss what you have to say today, but that’s okay.
Over time, as people begin to recognize your Twitter avatar, they’ll start connecting your face with what types of things you have to say. If they enjoy your thoughts, your Tweets will jump out from the pack. If they’re using TweetDeck, they may even add your Tweets to a group of their favorites. You’ve moved on from “know” to “like”.
Over time, as they continue to read your Tweets, they’ll become comfortable with what you have to say. They may start looking forward to your Tweets. They’ll start using your tips. They’ll retweet you and #followfriday you. In other words, they’ll begin to trust you.
Once they’ve reached the trust phase, they’ll want more from you. They’ll visit your website, sign up for your newsletter, connect on other social media sites. At this point you can start deepening the relationship and eventually, you may turn them into customers.
And it all starts with 140 characters.
Andrea J. Stenberg
Table of contents for 10 Ways to Market Your Business for Under $100
- Ten Ways to Market Your Business For Under $100 – Part 4 – Effective Online Networking
- Ten Ways to Market Your Business For Under $100 – Part 2 – The Three Foot Rule
- Ten Ways to Market Your Business For Under $100 – Part 3 – Networking
- Ten Ways To Market Your Business For Under $100 – Part 5 – Gain Trust and Build Long Term Customers With a Newsletter
- Ten Ways To Market Your Business For Under $100 – Part 6 – Using A Free Report To Build Trust
- Ten Ways to Market Your Business for Under $100 – Part 7 – Can a Blog Help You Build Your Business?
- Ten Ways to Market Your Business For Under $100 – Part 8 – Increase Your Profile Through Public Speaking
- Ten Ways to Market Your Business For Under $100 – Part 9 – Get the World to Come to You By Sending Press Releases
- Ten Ways to Market Your Business For Under $100 – Part 10 – How Volunteering Can Help Your Business.
A great way to grow your business is through volunteering. I can hear you asking, “How is volunteering a marketing activity?” It’s not – entirely. Volunteering is about helping the community, giving something back and feeding your soul.
However, it also gives you a chance to meet new people, people outside your current circle. We all get into a rut, particularly when we’re in business. We don’t have time to socialize and meet new people. We’re so focused on our business that, except for our family, we may only come in contact with clients, colleagues and suppliers.
Volunteering forces you to meet an entirely new group of people. And you are meeting them in a non-threatening way. You’re not trying to sell them something; you’re working together for a common goal. The people you volunteer with have a chance to get to know the real you, before they learn about your business.
As you work together, learning about each other is a natural part of the process. At some point, someone will ask what you do. So tell them. You’re still not selling to them, just answering a question. If this person needs your service, or knows someone who does, they are more likely to consider you because you already have a relationship.
What type of volunteering should you do? If your business provides a service that charities or non-profits need, by all means offer it for free. Accountants often provide a certain amount of pro bono services as part of their professional designation.
However, you don’t need to be providing your professional services for free in order to benefit from volunteering. In fact, it can even be a negative. If you are spending 40 or more hours a week on your business, you may find adding some extra hours doing the same thing as a volunteer too draining.
Instead, try doing something completely different. If you’re a wedding planner, don’t volunteer to organize a charity dinner; try working in the office or helping with publicity. If you’re a bookkeeper, don’t hunker down with the charity’s finances; offer to paint faces at the children’s Christmas party. Doing something completely different gives you a chance to learn new skills and prevents you from burning out.
Where should you volunteer? That’s up to you. The Chamber of Commerce will have a many volunteer opportunities that will introduce you to the business community. Your children’s school may need help in the classroom or with fund raising. Most major diseases have an organization which does fund raising, public awareness campaigns and community support. Pick one that interests you and give them a call. Odds are they will be thrilled to hear from you.
A word of caution: don’t join an organization just for the purpose of increasing sales. If you are working for a cause you don’t believe in, people will sense it. Choose a volunteer activity that has meaning for you. Go in thinking that even if you never get any business from this activity you won’t mind because of the good you are doing in the world.
That’s the end of this 10-part series. Thanks for sticking it out with me. Tomorrow join me for a profile of a successful baby boomer entrepreneur who left a tenured position at a university to start her business. Talk about a leap of faith! After that, watch for my series, “The Biggest Mistakes Businesses Make With Their Websites and How to Avoid Them“.
Andrea J. Stenberg







